Protecting People Starts with Protecting PSAPs
You need NG9-1-1 to work for you. End to end. Start to finish. Our NG9-1-1 solutions equip you with what you need to protect the people you care about. The critical linkages we are building between Emergency Call Handling, Command & Control and Records & Evidence provide you with a unified workflow, from call to case closure and a complete set of data to make more informed decisions. Let us help you: improve efficiency, streamline workflows, reduce risk.
Automate processes to better manage staffing, training challenges and pinpoint callers’ location.
Simplify tasks, save time, gain intelligence and flexibility.
Increase security and protection against cyber threats and maximize performance.
Designed to Work the Way You Do
Using the latest software design and telephony technologies, our native i3-compatible application manages the receipt of emergency calls and seamlessly dispatches a response with a simple, easy-to-use workflow.
- One-touch transfer of calls, saving precious seconds
- Integrated workflow options (9-1-1, Map, Dispatch)
- NG9-1-1 ready and designed for ESInet-based i3 and legacy CAMA call handling
Easily Locate 9-1-1 Callers in Need
Right when a call is received – from a cell phone or landline – it is mapped and prioritized for faster response.
- Both traditional 9-1-1 and mapped ALI functions displayed on a single map
- Easily view and manage incoming calls from the map – before the call is answered.
- Pinpoint caller location accuracy with RapidSOS partnership